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Member Advocacy
(Benefits MAC)

Need help navigating your benefits? Don't get lost in a sea of benefits confusion! With just one call or click, the Benefits MAC can help guide the way!

 

The Benefits Member Advocacy Center ("Benefits MAC"), provided by Conner Strong & Buckelew, can help you and your covered family members navigate your benefits. 

Contact the Benefits MAC to:

  • Find answers to your benefits questions

  • Search for participating network providers

  • Clarify information received from a provider or your insurance company, such as a bill, claim, or explanation of benefits (EOB)

  • Guide you through the enrollment process or how you can add or delete coverage for a dependent

  • Rescue you from a benefits problem you've been working on

  • Discover all that your benefit plans have to offer!

Contact the Benefits MAC by phone or submit a request online!

Available Monday-Friday, 8:30 am to 5:00 pm ET. After hours, you will be able to leave a message with a live representative and receive a response by phone or email during business hours within 24 to 48 hours of your inquiry.

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